“As our services come back online and traffic volumes return to normal, some customers may experience a delay in regaining full service,” the company wrote around 7 a.m. EDT. The Rogers network outage has affected several mobile and internet services, banks, debit markets, passport offices and Canada’s ArriveCAN application. The company said Friday night that services were “starting to recover.” In a statement late Friday night, Rogers CEO Tony Staffieri said the company had made “significant progress toward bringing our networks back online” and apologized for the service outage. Rogers also says it will automatically credit customers to make up for lost service. With files from CTVNews.ca’s Melissa Lopez-Martinez and Michael Lee

Following our previous updates, we have now restored service to the vast majority of our customers and our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible. pic.twitter.com/IobL7Dze6i — RogersHelps (@RogersHelps) July 9, 2022